Hey there! Remember the last time you reached out to a company and actually felt heard? That’s the experience we aim for at xmodernbagshop Hellenic. Our founder, Maria, still replies to emails herself—though she might take a little longer these days with how much we’ve grown!
Whether you’ve got a question about that gorgeous tote you’ve been eyeing or just want to chat about sustainable fashion (we’re obsessed, honestly), here’s how to find us:
Last month, a customer suggested we add wider straps to our bestselling backpack. Guess what? We did it! Your feedback shapes what we create, so don’t hold back—even if it’s just to tell us which color combinations make your heart skip a beat.
Pro tip: Need help ASAP? Try our live chat during business hours. Nikos from customer service once helped a traveler in Santorini find a replacement bag within 17 minutes—true story!
Fun fact: xmodernbagshop started in 2015 when Maria couldn’t find a durable yet stylish beach bag. She sewed prototypes in her grandma’s attic, and now? We ship worldwide. But some things never change—like our team’s Friday tradition of reading customer emails aloud (with Greek coffee, naturally).
P.S. If your message begins with "I saw this bag in a dream," you automatically become our favorite customer of the day.
